As I've said many times on this blog and in my
Music 3.0 book
, the single best tool for communication with your fan base is via your email list. I found this great article on
The Future Of Music blog by
George Howard that described 6 vital steps in constructing your email. They are:
1. It must be short and highlight one and only one action. The total length should be less than 500 words.
2. It should be frequent; once a week (
I believe that once every two weeks to a month is better) on a regularly-scheduled basis.
3. It should have a call to action. Tell the recipient what you want them to do: come to the site to get something, come to a show, etc.
4. It should be forwardable. Ask your recipients to forward the email to someone they think will enjoy it.
5. It should have sharing functions embedded. Allow people to Tweet, add to a FB status.
6. Make it easy for people to unsubscribe.
George also states the following:
"Don’t worry about overwhelming people with email blasts. If people are unsubscribing, they’re likely non-value adding “fans” any way. Instead, focus on presenting real, timely, share-able value to your current fans so that they have a tool to help you gain new ones."
This I don't buy. I think it's important NOT to overwhelm anyone, as you'll be perceived as a spammer. Emails are difficult to design well, and it's pretty difficult to keep coming up with pertinent info regularly, especially on a weekly basis. That's why I believe that it's both better for you and your fans if you have a longer period in between emails.
That being said, George's steps are right on.
His post was more on psychographics and converting fans into customers, and is definitely worth checking out.
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