There are ways around this, like electronic ticketing on your phone, or tickets that you print yourself at home, but believe it or not, there are actually laws against that in some states like New York. How a law like this benefits the public I don't know, but it sure does benefit the ticket brokers.
Green Day thought they found a way around this for a concert at the Barclay Center in Brooklyn in April. They came up with the idea that fans could only pick up tickets on the day of the show at "Will Call" at the venue. That way, brokers and scalpers wouldn't have a chance to get their hands on them, and everyone would pay a fair price, especially for the premium tickets on the floor.
It turns out that fan protests caused them to relent and revert back to selling the old fashioned way, making the brokers happy and the fans a bit poorer.
Why did they protest? Many fans felt that by only having the chance to pick up a ticket by showing an ID right before the concert, their rights were violated. The Fan Freedom Project insists that when a ticket is purchased, it's then the property of the fan, who then has the right to sell it, trade it, give it away, or use it as he so pleases. Other fans were upset that they would have no recourse than to eat the money if they couldn't attend. Of course, the brokers thought that the band was skirting the electronic ticket law, and were prepared to bring a lawsuit.
It seems that something that should be so easy, like purchase tickets to a concert, will remain in the dark ages at least for the near future.
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